Once your payment has been confirmed, we guarantee a preparation and shipping time for your order of 24 to 48 hours (excluding weekends and holidays).
Once your order has been handed over to the carrier, you must add the delivery time. This time depends on the chosen transport solution and the country of delivery.
You will be able to follow the progress of your parcel at any time thanks to the tracking number communicated after your order has been shipped.
If you have not receive the shipping confirmation email, please contact us at email@example.com and we'll be happy to help. Remember to include your Order ID so we can evaluate your case.