Ordering and Payment
- Is it safe to order?
- What payment methods do you accept?
- How to change the payment method
- Can I pay with my credit/debit card?
- I've paid my order, but it is still showing as pending payment
- I forgot to mention my order ID when making the payment.
Shipping and Delivery
- Which countries are covered under the delivery guarantee?
- Reshipment Guarantee: What You Need to Know
- What's the deal with delivery timing?
- When will I receive my order?
- Where does Blimburn Seeds ship?
- Is shipping free?
Managing Your Order
- How can I check the details of my order?
- My tracking says "DELIVERED" but I haven't received anything
- My tracking is stuck/not updating
- My order is still processing
- How long after I receive my order can I report an issue?
- I can't find my tracking number
Germination Guarantee
Goodies / Clothing
Blimcoins Club and Discounts
- My discount or the promotion is not applying
- How do I spend my Blimcoins?
- Where can I see how many Blimcoins do I own?
- How can I earn Blimcoins?
- What are Blimcoins?
- What are the benefits of Blimburn's Loyalty Program (Blimcoins)?
My Account
Affiliate Program
- How does it work?
- How do I become an affiliate?
- What do I need to become an affiliate?
- What are the benefits of being an affiliate?
- How long can it take for my account to be approved?
- How can I request a payout?
Blimburn Wallet
- Upcoming Loyalty Program Updates
- How are Blimcoins converted to USB?
- How do I sign up for the Blimburn Seeds loyalty program?
- Are there any restrictions on the products I can purchase using my USB balance?
- Can I use USB to pay for my entire order, or is there a limit on how much I can use per purchase?
- What are the differences between the new tier levels (Basic, Plus, Premium, and Elite)?