Let's clarify that double payment! Did you notice two different charges for the same order? Here’s how to check:
- Are there multiple completed orders with the same payment amount?
- Do you have two separate order IDs and payment IDs?
- Or did you have one order ID but two payment IDs?
Our team can usually catch and cancel double orders before we get to you.
If you did receive one order ID but two payment IDs, we’ll make it right! Just drop us an email at support@blimburnseeds.com and make sure to include these key details:
- Order ID
- Payment receipts of both transactions
We’ll be in touch by the next business day