If you're having trouble logging in, it might be due to a couple of things:
1. Check Your Password:
- If you're sure you are using the correct email address, you can try to reset your password.
- You can also test your password in a plain text editor (like Notepad or a Word document) first. This way, you can make sure there are no typos before copying it into the password field.
- Double-check that your Caps Lock or Num Lock isn’t on, as this can affect your entry.
2. Verify Your Email Address:
Are you sure you're using the right email? If you think your account might be tied to another email, try those too.
If you’re using an email that’s shared with someone else (not recommended), keep in mind that another user may have changed the account’s details.
New accounts may work at first because you're automatically logged in. Later, you may find that you can't log in because there was a typo in the email address when you signed up. Ask our support team to check the email address and correct it if necessary.
3. Clear Your Browsing Data:
Sometimes, old browsing history can cause issues. Consider clearing your cookies and cache, or try logging in using a different browser.
If you're still having trouble, our team is here to help! Just reach out to us at support@blimburnseeds.com and include the following details:
- The email you use for your account
- Where you’re trying to reset your password: customer account or check out?
Our Support team will take a look and get back to you shortly.
Let’s get you back to growing!