If you're having trouble logging in, it might be due to a couple of things:
1. Check Your Password:
- If you're sure you are using the correct email address, you can try to reset your password.
- You can also test your password in a plain text editor (like Notepad or a Word document) first. This way, you can make sure there are no typos before copying it into the password field.
- Double-check that your Caps Lock or Num Lock isn’t on, as this can affect your entry.
2. Verify Your Email Address:
- Are you sure you're using the right email? If you think your account might be tied to another email, try those too.
- If you’re using an email that’s shared with someone else (not recommended), keep in mind that another user may have changed the account’s details.
- New accounts may work at first because you're automatically logged in. Later, you may find that you can't log in because there was a typo in the email address when you signed up. Ask our support team to check the email address and correct it if necessary.
3. Clear Your Browsing Data:
Sometimes, old browsing history can cause issues. Consider clearing your cookies and cache, or try logging in using a different browser.
If you're still having trouble, our team is here to help! Just reach out to us at support@blimburnseeds.com and include the following details:
- The email you use for your account
- Where you’re trying to reset your password: customer account or check out?
Our Support team will take a look and get back to you shortly.
Let’s get you back to growing!