Cancelling an order can only be done before the product is shipped.
If you've already paid for your order, please email us at support@blimburnseeds.com with your Order ID to find the current status of your order:
- The order has shipped, you'll need to return the order to our warehouse for a full refund. Return shipping costs will be borne by the customer.
- The order hasn't shipped yet, we'll cancel your order and refund you.
If your order is not paid yet, follow the next steps to cancel your order and not receive email reminders to complete your payment:
- Go to the Blimburn Seeds website and log in with your account details.
- Go to “Orders”, find the order you want to cancel and click "Cancel".
- Your order has been cancelled. You'll see a confirmation message on your admin panel.
If you need further assistance, please send an email to support@blimburnseeds.com. We will get back to you on the next business day. Remember to add your Order ID.