Managing Your Order
Get assistance with various order management concerns such as order status, tracking number issues, changing shipping methods, missing confirmation emails, handling damaged seeds, missing order parts, and cancellation requests.
- My tracking says "DELIVERED" but I haven't received anything
- My tracking is stuck/not updating
- My order is still processing
- I can't find my tracking number
- Changing the shipping method in an existing order
- I did not receive a confirmation email
- What if my seeds are damaged?
- What if I receive the wrong product?
- What if a part of my order is missing?
- Can I cancel my order?